Terms and Conditions
Terms and Conditions
Terms and Conditions
At Play2Learn, we take your privacy seriously. These Terms explain how we use your data and the conditions for using our platform.
Welcome to PLAY2LEARN
The reading and acceptance of these Terms and Conditions of Use ("Terms of Use") is mandatory for user registration on the PLAY2LEARN platform ("P2L Platform") and for the use of services provided by SKILLCORE DESENVOLVIMENTO DE SISTEMAS LTDA, CNPJ No. 34.637.910/0001-00 ("SKILLCORE").
THE ACCEPTANCE OF THE TERMS OF USE OF THE P2L PLATFORM IS MANDATORY FOR REGISTRATION AND USE OF SKILLCORE SERVICES.
If the user of the P2L Platform has a specific contract established with SKILLCORE, such contract may contain more specific provisions not foreseen in these Terms of Use, with the application of the latter being subsidiary to the provisions in the specific contract regarding the relationship maintained with SKILLCORE.
If you have any questions, please send an email to: p2l@skillcore.pro
1. Definitions
• Personal data: information related to an identified or identifiable natural person;
• SKILLCORE: the company SKILLCORE as a whole, including its group of companies, website, mobile applications, and platforms used to provide its services;
• Input: data that the user provides to the P2L Platform tool (e.g.: training material to be conducted; roles of characters/people involved; etc.) for creating gamified training by the tool;
• Output: result generated by the P2L Platform tool in response to inputs provided by users of the platform;
• P2L Platform: tool provided by SKILLCORE that consists of a platform for creating training and learning journeys through gamification and artificial intelligence process;
• SKILLCORE Services: the services and licenses, paid or free, provided by SKILLCORE through the P2L Platform;
• Users: all those who register on the P2L Platform;
• Paying Users: all those registered on the P2L Platform who have purchased any plan offered by SKILLCORE for using the P2L Platform;
2. Purpose of the P2L Platform
2.1. The P2L Platform is a tool endowed with artificial intelligence (“AI”) technology that allows its users to create training and learning journeys by creating immersive and interactive scenarios/games to assist in teaching certain topics, in developing users' skills, in analyzing profiles and behaviors, among other applications. Therefore, SKILLCORE provides the services of access and use of the P2L Platform and licenses the right to use it and the content generated and made available to the user exclusively for the purposes described in these Terms of Use.
3. Capacity for Registration and Conditions for Using SKILLCORE Services
3.1. Registration on the P2L Platform and the use of SKILLCORE Services may only be performed by legally competent persons to assume the obligations and responsibilities involved. Minors without the appropriate authorization from their legal representatives and persons disqualified by SKILLCORE will not be able to exercise these activities.
3.2. Legal entities may register and contract SKILLCORE Services through a legal representative. For the registration of legal entities, the submission of corporate documents and prior approval from SKILLCORE may be required.
3.3. The contracting of P2L Platform services will be carried out individually or through a subscription, through which the paying user will have access to the tools of the P2L Platform and according to the withdrawal and cancellation rules provided for in these Terms.
3.3.1. For the proper contracting of the services offered by the P2L Platform, the paying user will need to create an account on the platform, which registration will require providing the following user data:
• (i) Name or Corporate Name;
• (ii) CPF or CNPJ;
• (iii) Email;
• (iv) Credit card data (if the purchase is via credit card);
• (v) CPF or CNPJ of the payer
• (vi) Billing address;
3.4. To use the P2L Platform services, in addition to being up to date with the subscription, the user must:
• (i) Have the necessary equipment and internet connection to avail of the services offered by the P2L Platform;
• (ii) Have the necessary discernment to provide the pertinent inputs for the intended purpose of using the P2L Platform and to enjoy the generated outputs and use them only for the purposes described in these Terms of Use, or, if this is not the case, exempt oneself from claiming and asserting any rights for any problems resulting from acts based on said outputs;
• (iii) Keep access to the Platform personal and non-transferable, not being able to provide their login to third parties;
• (iv) Store any digital content generated that can be saved in a suitable place for its storage and exclusively for the user’s personal use, not being able to later claim the resending of content due to loss/misplacement of the written digital content downloaded, unless it is still available for download on the P2L Platform
• (v) Respect and comply with the laws, terms of use, privacy policies, and other applicable regulations for the contracted service;
4. License for Use of the P2L Platform and Contents
4.1. The tool of the P2L Platform is endowed with a proprietary methodology, through which the user, by providing inputs that go through the processing system of the AI tool used on the platform, receives outputs, that is:
• (i) input: the data provided by the user for constructing the desired training/learning pathway;
• (ii) processing: data processing step initiated with the input provided by users, made based on the technology/software/algorithm of the platform's AI and the database and other contents held and/or used by SKILLCORE and previous outputs generated by the tool;
• (iii) output: result of the processed executed, with the creation of gamified training/learning paths in response to the inputs provided by users;
4.2. The technology/software/algorithm of AI of the P2L Platform and the database used in the processing, as well as any contents of the P2L Platform referred to in the outputs, are assets created and produced by SKILLCORE itself or by third parties with whom SKILLCORE has licensing/assignment contracts, with such content protected by copyright and related laws, regardless of its format and mode of use (video, audio, text, presentations, slides, etc.), trade secrets, computer programs, and other intellectual property institutes.
4.2.1. Regarding the outputs generated by the AI tool of the P2L Platform, such content may be endowed with SKILLCORE’s intellectual property rights, or if not understood by any legislation regulating the matter, its use must be governed by the rules of these Terms of Use, users hereby agreeing that such outputs may be used freely by SKILLCORE at its sole discretion, especially for improving the tool.
4.2.2. Concerning the inputs provided by users, they agree that SKILLCORE may use them freely at its sole discretion for the purposes of improving and developing the P2L AI Platform and its tools, safeguarding any user, organization, and team-specific information provided and identified as such.
4.3. When contracting SKILLCORE Services, the user acquires a temporary, valid license for the duration of the subscription, non-exclusive, for the use of the AI tool and the provided content, which includes the following mandatory conditions:
• (i) The granted license is personal, non-transferable and without commercial purposes, belonging solely to the user the right to access and use for personal purposes the provided content, being illegal its distribution, public display, sale, sharing or distribution by any means without prior and express authorization from SKILLCORE;
• (ii) Some content may be made available for download to users, which does not alter the obligations stipulated herein, with the downloaded content being used under the same terms provided here;
• (iii) The user may not edit, alter or in any way modify the licensed content provided by SKILLCORE without prior and express authorization from SKILLCORE;
• (iv) The user agrees that their data (name, CPF, email), in addition to the date of download of the material, will be included in any content made available on the P2L Platform for the user's personal use, which is done for control and tracking purposes to prevent misuse of the content by third parties and by the user themselves;
• (v) With the interruption of the subscription, the license for use will be automatically terminated, and the user will no longer have access to the P2L Platform;
4.4. The user declares that they have no other rights, titles, or ownership over the content made available to them by the P2L Platform, acknowledging that, under any circumstances, their rights over the content will be limited by the license granted in these Terms of Use and by all applicable legislation to this operation.
4.5. SKILLCORE may use technological tools to verify whether the conditions defined in these Terms of Use are being met by the user, who hereby grants their authorization for such purpose.
4.6. The technology of the P2L Platform may also be updated, altered, have its functionalities removed or increased at the sole discretion of SKILLCORE, for the purposes of improving the contracted services, as well as scheduled maintenance of the platform may occur.
4.6.1. Occasionally, in the occurrence of the above hypotheses, the SKILLCORE Services may go offline, which will be duly informed to the user if this occurs, without this representing a failure in the service delivery.
4.6.2. If the modifications implemented by SKILLCORE result in a reduction of the services offered when the respective plan was contracted by the user, SKILLCORE undertakes to inform the user of the changes in advance and grant the user the right to opt for canceling the plan without the payment of the fine provided for in these Terms of Use.
4.7. Users declare to be aware that due to the technologies employed in SKILLCORE Services (software, servers, internet, etc.), minor faults may occur throughout the relationship between the Parties, including occasional temporary interruptions of certain SKILLCORE Services. In such situations, SKILLCORE should be notified to provide correction of any issues encountered.
4.7.1. Considering the possibility of interruptions or suspensions caused by internal or external fortuities, or by technical problems that do not depend on SKILLCORE, it is exempt from responsibility for such occurrences, committing, however, to always make its best efforts to carry out the necessary corrections and restorations of services.
5. Updates to the Terms of Use
5.1. SKILLCORE may modify and/or update these Terms of Use and other rules applicable to the P2L Platform at any time, aiming for the constant improvement of its activities and better service to its users. Any modifications/updates will be communicated to users via email, SMS, mobile application notification, or any other means of sending written messages, with a period of 10 (ten) days granted for:
• (i) the Terms of Use and/or other updated/modified rules to come into force and
• (ii) for the user to express any opposition and interest in canceling their account, via a request to be sent to the email p2l@skillcore.pro as described in these Terms of Use.
In the absence of expression within the above period, the relationship between SKILLCORE and the user will come to be governed by the updated/modified Terms of Use and/or other applicable rules.
6. Payment, Withdrawal and Cancellation
6.1. The payment due for the use of SKILLCORE Services will be made on an individual basis or by subscription, according to plans offered by SKILLCORE. Monthly installment payment of the agreed amount for longer periods (semiannual / annual) does not mean that the contracted plan is monthly, which will always be duly informed to the user at the time of payment.
6.2. SKILLCORE uses payment partners for sales made on the P2L Platform. Users, to contract P2L Services, must use the means and payment options offered in the purchase process on the P2L Platform.
6.2.1. Fees may eventually apply to the payment method offered by SKILLCORE's payment partners, as well as in the case of international transactions, depending on each case.
6.2.2. The user declares to be aware that the responsibility for the financial transaction carried out lies with SKILLCORE's payment partner.
6.2.3. Depending on the payment method used, payment confirmation may take up to 03 (three) business days, with access to SKILLCORE Services being granted within 24 (twenty-four) hours of payment confirmation, with the date of this release being considered, for all purposes, as the start date of the acquired subscription.
6.3. The user may exercise the right of withdrawal in contracting the subscription of the P2L Platform within 07 (seven) days from the date of access granted to SKILLCORE Services, by submitting a request through the specific “Cancel Subscription” channel available in the user's profile on the P2L Platform.
6.3.1. Once the right of withdrawal has been exercised and accepted by SKILLCORE, reimbursement of the amounts paid may occur in the following ways:
• (i) In the case of purchases by credit card: the card administrator will be notified by SKILLCORE, which will effect the refund for the purchase amount according to its refund policy.
• (ii) In the case of purchases by bank slip: the reimbursement of amounts paid by the user will be made by bank deposit, within 10 (ten) business days of reimbursement approval, into the checking account owned by the user and indicated by them, being mandatory that the CPF/CNPJ of the account holder is the same as the user who made the purchase, as indicated on the bank slip;
6.4. The cancellation of the P2L Platform subscription may be requested by the user at any time, by submitting a request through the email p2l@skillcore.pro, so that our team can carry out the necessary procedures and formally later carry out the cancellation. This cancellation will not entitle the reimbursement of amounts paid corresponding to the period already enjoyed of the subscription, being refunded only the amount corresponding to the remaining period of the subscription, minus 20% (twenty percent) of this remaining amount for the purpose of reimbursing the administrative expenses.
6.4.1. Once the cancellation has been processed, the user will immediately lose access to the paid Services of the P2L Platform.
6.4.2. Any refund to the user in the event of cancellation will follow the refund rules provided in clause 6.3.1.
6.4.3. SKILLCORE will not grant refunds, reimbursements, or credits for partially used subscription periods.
6.5. SKILLCORE may, at any time, without cause and without prior notice, opt to cancel the user's access to the P2L Platform and the content/tools/services provided, returning to the user any amounts already paid proportional to the canceled period in which the content/service can no longer be enjoyed by the user, following the refund rules in clause 6.3.1.
6.6. In the event of violations of these Terms of Use and other applicable legal provisions, SKILLCORE may immediately cancel the user's access to the P2L Platform without any obligation to refund amounts paid and without prejudice to the application of the fines provided herein and any losses and damages determined.
7. Responsibility for Using the P2L Platform
7.1. The P2L Platform provides a tool endowed with AI technology, which is in constant evolution and improvement, and also has its own self-learning dynamic. In this sense, the user declares to understand that:
• (i) the outputs generated by the tool may contain errors and inaccuracies, and should not be treated as precise and exact information/insights/orientations nor used, in isolation, as a source for the sought information;
• (ii) the database used for the functioning of the tool is restricted to what P2L deems pertinent for the operation of the tool;
• (iii) the outputs generated by the tool are directly related to the inputs provided by the users;
• (iv) the data provided in the inputs by the users are their exclusive responsibility, including any personal data provided, being aware from the outset that by providing such data to the P2L Platform they are authorizing the processing and storage of such data;
• (v) the generated outputs that are eventually related to a person may not be used in a way that generates any legal impact on that person;
• (vi) any reference that the generated outputs make to a person, brand, or entity does not mean that P2L endorses, supports, or backs such references and/or such people, brands, or entities;
7.2. In addition to the other obligations provided in these Terms of Use and other applicable rules, registered users on the P2L Platform expressly commit to:
• (i) not taking measures aimed at confusing and/or misleading people and companies through the use of the platform and its content;
• (ii) not using the brands "PLAY2LEARN", "P2L", "SKILLCORE" and other distinctive signs of SKILLCORE in a way that harms the image and good name of the company;
• (iii) not violating applicable laws;
• (iv) informing SKILLCORE about any irregularities and/or problems faced while using the platform and services;
• (v) providing real and accurate data in their registrations, keeping them always updated, with any alterations reported through the respective customer service channels of SKILLCORE
• (vi) honoring commitments made with SKILLCORE;
• (vii) not participating, directly or indirectly, in any form of attack on the P2L Platform and its users, such as the use of viruses, worms, spywares, time bombs, denial of service attacks, and any other capable of negatively affecting the security of the platform, its services, products, and its users;
• (viii) not using robots, spiders, crawlers, and any other automated processes for accessing, using, reverse engineering, and manipulating the P2L Platform, its services, and data;
• (ix) not promoting, stimulating, or participating, directly or indirectly, in any activity aimed at exploiting flaws, bugs, exploits, cheats, hacks of the P2L Platform, its services, products, and its users;
7.2.1. Each user is responsible for their account on the P2L Platform, their data, passwords, and information used to create and use the account.
7.3. The proven violation of the obligations assumed by the user may result in the application of the sanctions stipulated in the respective section of these Terms of Use by SKILLCORE, without prejudice to other legal measures applicable as the case may be.
7.4. In the event that SKILLCORE is held responsible for acts and consequences solely caused by users of its platform, they undertake to provide full support for any extrajudicial and/or judicial defense of SKILLCORE, as well as to reimburse SKILLCORE for any losses that the company, companies of the same economic group, its partners, employees, and service providers may suffer due to this situation, such as, but not limited to, payment of indemnities, attorney fees, court costs, among others.
8. Privacy and Protection of Personal Data
8.1. SKILLCORE will always respect the privacy and protection of its users' personal data, which is why it has an exclusive Privacy Policy to address these issues, which is fully accepted and must be fully respected by the users of the P2L Platform.
9. Intellectual Property
9.1. On the P2L Platform, in SKILLCORE Services and sold products, various inventions and creations whose intellectual property rights belong exclusively to SKILLCORE are utilized and made available, including, but not limited to: brands and their derivatives, slogans, the design of the website and mobile application, the source codes used on the platform, databases, business model, contents (text, audio, video) created and published by SKILLCORE, the advertisements and promotions run by SKILLCORE, domain names and their variations, the outputs generated by the tool, among others. Any type of use of these creations and inventions, either partially or totally, identical or modified, outside the purposes of these Terms of Use, requires prior and express authorization from SKILLCORE, with unauthorized use by users subject to suspension and removal from the platform, in addition to civil and criminal measures applicable for the proper safeguarding of SKILLCORE's rights.
10. Supervision and Penalties
10.1. SKILLCORE may access, read, preserve, and disclose any information and data present on its platform that it deems essential to:
• (i) comply with legal obligations, regulations, or requests from duly legitimized government entities;
• (ii) enforce the Terms of Use and other rules applicable to the platform, including for the purposes of investigating any irregularities committed therein;
• (iii) protect the rights and security of the platform and its users;
• (iv) identify, prevent, or somehow deal with fraud, security, or technical needs;
• (v) fulfill requests made by its users, provided they are duly legitimized to do so and with the necessary justifications;
10.1.1. The above activities will be carried out in accordance with the Privacy Policy of the platform.
10.2. SKILLCORE is the legitimate owner of the P2L Platform, having, within the legal limits imposed by the Brazilian Constitution and national laws, full freedom and autonomy to impose penalties through warnings, suspensions, and/or the exclusion of users from its system in cases of violations of the rules set forth in these Terms of Use and other applicable rules within the platform.
10.2.1. Causes for warning, suspension, or exclusion of a user from the platform, depending on the severity of each case assessed by SKILLCORE, include the following behaviors:
• (i) engaging in conduct prohibited to users as described in these Terms of Use and in other applicable rules sets within the platform;
• (ii) committing fraudulent acts;
• (iii) the inability to verify the user's identity and/or the use of incorrect and uncorrected information;
• (iv) the user's default with SKILLCORE;
10.2.2. SKILLCORE, unless in cases of undeniable severity and imminent risk or when the type of penalty to be imposed has already been predetermined, will always give the user the opportunity to justify and correct the supposedly irregular conduct before applying suspension and exclusion decisions from the platform.
10.2.3. In addition to the above penalties, SKILLCORE may also adopt extrajudicial and judicial measures to enforce these Terms of Use and other applicable rules regarding the relationship with its users.
11. General Provisions
11.1. The tolerance of any non-compliance with any rules and conditions set forth in this instrument and the other applicable rules in the P2L Platform’s context will not be considered as novation of the obligations assumed by users, allowing SKILLCORE, at any time, to prevent or take steps to require the due compliance with those.
11.2. Any communication regarding any breach of these Terms of Use and other applicable rules within the platform will be made in writing, preferably:
• (i) via email,
• (ii) electronic messaging system,
• (iii) letter with acknowledgment of receipt or
• (iv) any other means capable of transmitting the communication and making the recipient aware of its content, directed to the addresses provided by the user themselves, who commits to keep them always updated.
11.3. These Terms of Use and other regulatory documents applicable to the P2L platform are governed by the laws of the Federative Republic of Brazil.
11.4. The court of the district of Curitiba/PR, Brazil, is competent for any issues arising from the application and interpretation of these Terms of Use and other regulatory documents applicable to the P2L Platform.
12. Contact
12.1. To contact SKILLCORE, the user may use the addresses below:
Email: p2l@skillcore.pro
Welcome to PLAY2LEARN
The reading and acceptance of these Terms and Conditions of Use ("Terms of Use") is mandatory for user registration on the PLAY2LEARN platform ("P2L Platform") and for the use of services provided by SKILLCORE DESENVOLVIMENTO DE SISTEMAS LTDA, CNPJ No. 34.637.910/0001-00 ("SKILLCORE").
THE ACCEPTANCE OF THE TERMS OF USE OF THE P2L PLATFORM IS MANDATORY FOR REGISTRATION AND USE OF SKILLCORE SERVICES.
If the user of the P2L Platform has a specific contract established with SKILLCORE, such contract may contain more specific provisions not foreseen in these Terms of Use, with the application of the latter being subsidiary to the provisions in the specific contract regarding the relationship maintained with SKILLCORE.
If you have any questions, please send an email to: p2l@skillcore.pro
1. Definitions
• Personal data: information related to an identified or identifiable natural person;
• SKILLCORE: the company SKILLCORE as a whole, including its group of companies, website, mobile applications, and platforms used to provide its services;
• Input: data that the user provides to the P2L Platform tool (e.g.: training material to be conducted; roles of characters/people involved; etc.) for creating gamified training by the tool;
• Output: result generated by the P2L Platform tool in response to inputs provided by users of the platform;
• P2L Platform: tool provided by SKILLCORE that consists of a platform for creating training and learning journeys through gamification and artificial intelligence process;
• SKILLCORE Services: the services and licenses, paid or free, provided by SKILLCORE through the P2L Platform;
• Users: all those who register on the P2L Platform;
• Paying Users: all those registered on the P2L Platform who have purchased any plan offered by SKILLCORE for using the P2L Platform;
2. Purpose of the P2L Platform
2.1. The P2L Platform is a tool endowed with artificial intelligence (“AI”) technology that allows its users to create training and learning journeys by creating immersive and interactive scenarios/games to assist in teaching certain topics, in developing users' skills, in analyzing profiles and behaviors, among other applications. Therefore, SKILLCORE provides the services of access and use of the P2L Platform and licenses the right to use it and the content generated and made available to the user exclusively for the purposes described in these Terms of Use.
3. Capacity for Registration and Conditions for Using SKILLCORE Services
3.1. Registration on the P2L Platform and the use of SKILLCORE Services may only be performed by legally competent persons to assume the obligations and responsibilities involved. Minors without the appropriate authorization from their legal representatives and persons disqualified by SKILLCORE will not be able to exercise these activities.
3.2. Legal entities may register and contract SKILLCORE Services through a legal representative. For the registration of legal entities, the submission of corporate documents and prior approval from SKILLCORE may be required.
3.3. The contracting of P2L Platform services will be carried out individually or through a subscription, through which the paying user will have access to the tools of the P2L Platform and according to the withdrawal and cancellation rules provided for in these Terms.
3.3.1. For the proper contracting of the services offered by the P2L Platform, the paying user will need to create an account on the platform, which registration will require providing the following user data:
• (i) Name or Corporate Name;
• (ii) CPF or CNPJ;
• (iii) Email;
• (iv) Credit card data (if the purchase is via credit card);
• (v) CPF or CNPJ of the payer
• (vi) Billing address;
3.4. To use the P2L Platform services, in addition to being up to date with the subscription, the user must:
• (i) Have the necessary equipment and internet connection to avail of the services offered by the P2L Platform;
• (ii) Have the necessary discernment to provide the pertinent inputs for the intended purpose of using the P2L Platform and to enjoy the generated outputs and use them only for the purposes described in these Terms of Use, or, if this is not the case, exempt oneself from claiming and asserting any rights for any problems resulting from acts based on said outputs;
• (iii) Keep access to the Platform personal and non-transferable, not being able to provide their login to third parties;
• (iv) Store any digital content generated that can be saved in a suitable place for its storage and exclusively for the user’s personal use, not being able to later claim the resending of content due to loss/misplacement of the written digital content downloaded, unless it is still available for download on the P2L Platform
• (v) Respect and comply with the laws, terms of use, privacy policies, and other applicable regulations for the contracted service;
4. License for Use of the P2L Platform and Contents
4.1. The tool of the P2L Platform is endowed with a proprietary methodology, through which the user, by providing inputs that go through the processing system of the AI tool used on the platform, receives outputs, that is:
• (i) input: the data provided by the user for constructing the desired training/learning pathway;
• (ii) processing: data processing step initiated with the input provided by users, made based on the technology/software/algorithm of the platform's AI and the database and other contents held and/or used by SKILLCORE and previous outputs generated by the tool;
• (iii) output: result of the processed executed, with the creation of gamified training/learning paths in response to the inputs provided by users;
4.2. The technology/software/algorithm of AI of the P2L Platform and the database used in the processing, as well as any contents of the P2L Platform referred to in the outputs, are assets created and produced by SKILLCORE itself or by third parties with whom SKILLCORE has licensing/assignment contracts, with such content protected by copyright and related laws, regardless of its format and mode of use (video, audio, text, presentations, slides, etc.), trade secrets, computer programs, and other intellectual property institutes.
4.2.1. Regarding the outputs generated by the AI tool of the P2L Platform, such content may be endowed with SKILLCORE’s intellectual property rights, or if not understood by any legislation regulating the matter, its use must be governed by the rules of these Terms of Use, users hereby agreeing that such outputs may be used freely by SKILLCORE at its sole discretion, especially for improving the tool.
4.2.2. Concerning the inputs provided by users, they agree that SKILLCORE may use them freely at its sole discretion for the purposes of improving and developing the P2L AI Platform and its tools, safeguarding any user, organization, and team-specific information provided and identified as such.
4.3. When contracting SKILLCORE Services, the user acquires a temporary, valid license for the duration of the subscription, non-exclusive, for the use of the AI tool and the provided content, which includes the following mandatory conditions:
• (i) The granted license is personal, non-transferable and without commercial purposes, belonging solely to the user the right to access and use for personal purposes the provided content, being illegal its distribution, public display, sale, sharing or distribution by any means without prior and express authorization from SKILLCORE;
• (ii) Some content may be made available for download to users, which does not alter the obligations stipulated herein, with the downloaded content being used under the same terms provided here;
• (iii) The user may not edit, alter or in any way modify the licensed content provided by SKILLCORE without prior and express authorization from SKILLCORE;
• (iv) The user agrees that their data (name, CPF, email), in addition to the date of download of the material, will be included in any content made available on the P2L Platform for the user's personal use, which is done for control and tracking purposes to prevent misuse of the content by third parties and by the user themselves;
• (v) With the interruption of the subscription, the license for use will be automatically terminated, and the user will no longer have access to the P2L Platform;
4.4. The user declares that they have no other rights, titles, or ownership over the content made available to them by the P2L Platform, acknowledging that, under any circumstances, their rights over the content will be limited by the license granted in these Terms of Use and by all applicable legislation to this operation.
4.5. SKILLCORE may use technological tools to verify whether the conditions defined in these Terms of Use are being met by the user, who hereby grants their authorization for such purpose.
4.6. The technology of the P2L Platform may also be updated, altered, have its functionalities removed or increased at the sole discretion of SKILLCORE, for the purposes of improving the contracted services, as well as scheduled maintenance of the platform may occur.
4.6.1. Occasionally, in the occurrence of the above hypotheses, the SKILLCORE Services may go offline, which will be duly informed to the user if this occurs, without this representing a failure in the service delivery.
4.6.2. If the modifications implemented by SKILLCORE result in a reduction of the services offered when the respective plan was contracted by the user, SKILLCORE undertakes to inform the user of the changes in advance and grant the user the right to opt for canceling the plan without the payment of the fine provided for in these Terms of Use.
4.7. Users declare to be aware that due to the technologies employed in SKILLCORE Services (software, servers, internet, etc.), minor faults may occur throughout the relationship between the Parties, including occasional temporary interruptions of certain SKILLCORE Services. In such situations, SKILLCORE should be notified to provide correction of any issues encountered.
4.7.1. Considering the possibility of interruptions or suspensions caused by internal or external fortuities, or by technical problems that do not depend on SKILLCORE, it is exempt from responsibility for such occurrences, committing, however, to always make its best efforts to carry out the necessary corrections and restorations of services.
5. Updates to the Terms of Use
5.1. SKILLCORE may modify and/or update these Terms of Use and other rules applicable to the P2L Platform at any time, aiming for the constant improvement of its activities and better service to its users. Any modifications/updates will be communicated to users via email, SMS, mobile application notification, or any other means of sending written messages, with a period of 10 (ten) days granted for:
• (i) the Terms of Use and/or other updated/modified rules to come into force and
• (ii) for the user to express any opposition and interest in canceling their account, via a request to be sent to the email p2l@skillcore.pro as described in these Terms of Use.
In the absence of expression within the above period, the relationship between SKILLCORE and the user will come to be governed by the updated/modified Terms of Use and/or other applicable rules.
6. Payment, Withdrawal and Cancellation
6.1. The payment due for the use of SKILLCORE Services will be made on an individual basis or by subscription, according to plans offered by SKILLCORE. Monthly installment payment of the agreed amount for longer periods (semiannual / annual) does not mean that the contracted plan is monthly, which will always be duly informed to the user at the time of payment.
6.2. SKILLCORE uses payment partners for sales made on the P2L Platform. Users, to contract P2L Services, must use the means and payment options offered in the purchase process on the P2L Platform.
6.2.1. Fees may eventually apply to the payment method offered by SKILLCORE's payment partners, as well as in the case of international transactions, depending on each case.
6.2.2. The user declares to be aware that the responsibility for the financial transaction carried out lies with SKILLCORE's payment partner.
6.2.3. Depending on the payment method used, payment confirmation may take up to 03 (three) business days, with access to SKILLCORE Services being granted within 24 (twenty-four) hours of payment confirmation, with the date of this release being considered, for all purposes, as the start date of the acquired subscription.
6.3. The user may exercise the right of withdrawal in contracting the subscription of the P2L Platform within 07 (seven) days from the date of access granted to SKILLCORE Services, by submitting a request through the specific “Cancel Subscription” channel available in the user's profile on the P2L Platform.
6.3.1. Once the right of withdrawal has been exercised and accepted by SKILLCORE, reimbursement of the amounts paid may occur in the following ways:
• (i) In the case of purchases by credit card: the card administrator will be notified by SKILLCORE, which will effect the refund for the purchase amount according to its refund policy.
• (ii) In the case of purchases by bank slip: the reimbursement of amounts paid by the user will be made by bank deposit, within 10 (ten) business days of reimbursement approval, into the checking account owned by the user and indicated by them, being mandatory that the CPF/CNPJ of the account holder is the same as the user who made the purchase, as indicated on the bank slip;
6.4. The cancellation of the P2L Platform subscription may be requested by the user at any time, by submitting a request through the email p2l@skillcore.pro, so that our team can carry out the necessary procedures and formally later carry out the cancellation. This cancellation will not entitle the reimbursement of amounts paid corresponding to the period already enjoyed of the subscription, being refunded only the amount corresponding to the remaining period of the subscription, minus 20% (twenty percent) of this remaining amount for the purpose of reimbursing the administrative expenses.
6.4.1. Once the cancellation has been processed, the user will immediately lose access to the paid Services of the P2L Platform.
6.4.2. Any refund to the user in the event of cancellation will follow the refund rules provided in clause 6.3.1.
6.4.3. SKILLCORE will not grant refunds, reimbursements, or credits for partially used subscription periods.
6.5. SKILLCORE may, at any time, without cause and without prior notice, opt to cancel the user's access to the P2L Platform and the content/tools/services provided, returning to the user any amounts already paid proportional to the canceled period in which the content/service can no longer be enjoyed by the user, following the refund rules in clause 6.3.1.
6.6. In the event of violations of these Terms of Use and other applicable legal provisions, SKILLCORE may immediately cancel the user's access to the P2L Platform without any obligation to refund amounts paid and without prejudice to the application of the fines provided herein and any losses and damages determined.
7. Responsibility for Using the P2L Platform
7.1. The P2L Platform provides a tool endowed with AI technology, which is in constant evolution and improvement, and also has its own self-learning dynamic. In this sense, the user declares to understand that:
• (i) the outputs generated by the tool may contain errors and inaccuracies, and should not be treated as precise and exact information/insights/orientations nor used, in isolation, as a source for the sought information;
• (ii) the database used for the functioning of the tool is restricted to what P2L deems pertinent for the operation of the tool;
• (iii) the outputs generated by the tool are directly related to the inputs provided by the users;
• (iv) the data provided in the inputs by the users are their exclusive responsibility, including any personal data provided, being aware from the outset that by providing such data to the P2L Platform they are authorizing the processing and storage of such data;
• (v) the generated outputs that are eventually related to a person may not be used in a way that generates any legal impact on that person;
• (vi) any reference that the generated outputs make to a person, brand, or entity does not mean that P2L endorses, supports, or backs such references and/or such people, brands, or entities;
7.2. In addition to the other obligations provided in these Terms of Use and other applicable rules, registered users on the P2L Platform expressly commit to:
• (i) not taking measures aimed at confusing and/or misleading people and companies through the use of the platform and its content;
• (ii) not using the brands "PLAY2LEARN", "P2L", "SKILLCORE" and other distinctive signs of SKILLCORE in a way that harms the image and good name of the company;
• (iii) not violating applicable laws;
• (iv) informing SKILLCORE about any irregularities and/or problems faced while using the platform and services;
• (v) providing real and accurate data in their registrations, keeping them always updated, with any alterations reported through the respective customer service channels of SKILLCORE
• (vi) honoring commitments made with SKILLCORE;
• (vii) not participating, directly or indirectly, in any form of attack on the P2L Platform and its users, such as the use of viruses, worms, spywares, time bombs, denial of service attacks, and any other capable of negatively affecting the security of the platform, its services, products, and its users;
• (viii) not using robots, spiders, crawlers, and any other automated processes for accessing, using, reverse engineering, and manipulating the P2L Platform, its services, and data;
• (ix) not promoting, stimulating, or participating, directly or indirectly, in any activity aimed at exploiting flaws, bugs, exploits, cheats, hacks of the P2L Platform, its services, products, and its users;
7.2.1. Each user is responsible for their account on the P2L Platform, their data, passwords, and information used to create and use the account.
7.3. The proven violation of the obligations assumed by the user may result in the application of the sanctions stipulated in the respective section of these Terms of Use by SKILLCORE, without prejudice to other legal measures applicable as the case may be.
7.4. In the event that SKILLCORE is held responsible for acts and consequences solely caused by users of its platform, they undertake to provide full support for any extrajudicial and/or judicial defense of SKILLCORE, as well as to reimburse SKILLCORE for any losses that the company, companies of the same economic group, its partners, employees, and service providers may suffer due to this situation, such as, but not limited to, payment of indemnities, attorney fees, court costs, among others.
8. Privacy and Protection of Personal Data
8.1. SKILLCORE will always respect the privacy and protection of its users' personal data, which is why it has an exclusive Privacy Policy to address these issues, which is fully accepted and must be fully respected by the users of the P2L Platform.
9. Intellectual Property
9.1. On the P2L Platform, in SKILLCORE Services and sold products, various inventions and creations whose intellectual property rights belong exclusively to SKILLCORE are utilized and made available, including, but not limited to: brands and their derivatives, slogans, the design of the website and mobile application, the source codes used on the platform, databases, business model, contents (text, audio, video) created and published by SKILLCORE, the advertisements and promotions run by SKILLCORE, domain names and their variations, the outputs generated by the tool, among others. Any type of use of these creations and inventions, either partially or totally, identical or modified, outside the purposes of these Terms of Use, requires prior and express authorization from SKILLCORE, with unauthorized use by users subject to suspension and removal from the platform, in addition to civil and criminal measures applicable for the proper safeguarding of SKILLCORE's rights.
10. Supervision and Penalties
10.1. SKILLCORE may access, read, preserve, and disclose any information and data present on its platform that it deems essential to:
• (i) comply with legal obligations, regulations, or requests from duly legitimized government entities;
• (ii) enforce the Terms of Use and other rules applicable to the platform, including for the purposes of investigating any irregularities committed therein;
• (iii) protect the rights and security of the platform and its users;
• (iv) identify, prevent, or somehow deal with fraud, security, or technical needs;
• (v) fulfill requests made by its users, provided they are duly legitimized to do so and with the necessary justifications;
10.1.1. The above activities will be carried out in accordance with the Privacy Policy of the platform.
10.2. SKILLCORE is the legitimate owner of the P2L Platform, having, within the legal limits imposed by the Brazilian Constitution and national laws, full freedom and autonomy to impose penalties through warnings, suspensions, and/or the exclusion of users from its system in cases of violations of the rules set forth in these Terms of Use and other applicable rules within the platform.
10.2.1. Causes for warning, suspension, or exclusion of a user from the platform, depending on the severity of each case assessed by SKILLCORE, include the following behaviors:
• (i) engaging in conduct prohibited to users as described in these Terms of Use and in other applicable rules sets within the platform;
• (ii) committing fraudulent acts;
• (iii) the inability to verify the user's identity and/or the use of incorrect and uncorrected information;
• (iv) the user's default with SKILLCORE;
10.2.2. SKILLCORE, unless in cases of undeniable severity and imminent risk or when the type of penalty to be imposed has already been predetermined, will always give the user the opportunity to justify and correct the supposedly irregular conduct before applying suspension and exclusion decisions from the platform.
10.2.3. In addition to the above penalties, SKILLCORE may also adopt extrajudicial and judicial measures to enforce these Terms of Use and other applicable rules regarding the relationship with its users.
11. General Provisions
11.1. The tolerance of any non-compliance with any rules and conditions set forth in this instrument and the other applicable rules in the P2L Platform’s context will not be considered as novation of the obligations assumed by users, allowing SKILLCORE, at any time, to prevent or take steps to require the due compliance with those.
11.2. Any communication regarding any breach of these Terms of Use and other applicable rules within the platform will be made in writing, preferably:
• (i) via email,
• (ii) electronic messaging system,
• (iii) letter with acknowledgment of receipt or
• (iv) any other means capable of transmitting the communication and making the recipient aware of its content, directed to the addresses provided by the user themselves, who commits to keep them always updated.
11.3. These Terms of Use and other regulatory documents applicable to the P2L platform are governed by the laws of the Federative Republic of Brazil.
11.4. The court of the district of Curitiba/PR, Brazil, is competent for any issues arising from the application and interpretation of these Terms of Use and other regulatory documents applicable to the P2L Platform.
12. Contact
12.1. To contact SKILLCORE, the user may use the addresses below:
Email: p2l@skillcore.pro
Welcome to PLAY2LEARN
The reading and acceptance of these Terms and Conditions of Use ("Terms of Use") is mandatory for user registration on the PLAY2LEARN platform ("P2L Platform") and for using the services provided by SKILLCORE DESENVOLVIMENTO DE SISTEMAS LTDA, CNPJ No. 34.637.910/0001-00 ("SKILLCORE").
THE ACCEPTANCE OF THE TERMS OF USE OF THE P2L PLATFORM IS MANDATORY FOR REGISTRATION AND USE OF SKILLCORE SERVICES.
If the user of the P2L Platform has a specific contract entered into with SKILLCORE, such contract may contain more specific provisions not provided for in these Terms of Use, with the application of the latter being subsidiary to the provisions in the specific contract regarding the relationship maintained with SKILLCORE.
If you have any questions, please send an email to: p2l@skillcore.pro
1. Definitions
• Personal data: information related to an identified or identifiable natural person;
• SKILLCORE: the company SKILLCORE as a whole, including its group of companies, website, mobile applications, and platforms used to provide its services;
• Input: data that the user provides to the P2L Platform tool (e.g., content of the training to be conducted; positions of the characters/people involved; etc.) for the creation of gamified training by the tool;
• Output: result generated by the P2L Platform tool in response to inputs provided by users of the platform;
• P2L Platform: tool provided by SKILLCORE that consists of a platform for creating training and learning journeys through gamification and artificial intelligence processes;
• SKILLCORE Services: the services and licenses, paid or free, provided by SKILLCORE through the P2L Platform;
• Users: all those who register on the P2L Platform;
• Paying Users: all those registered on the P2L Platform who have purchased a plan offered by SKILLCORE for use of the P2L Platform;
2. Purpose of the P2L Platform
2.1. The P2L Platform is a tool endowed with artificial intelligence technology ("AI") that allows its users to create training and learning journeys through the creation of immersive and interactive scenarios/games to assist in teaching certain topics, in developing users' skills, in analyzing profiles and behaviors, among other applications. Therefore, SKILLCORE provides the services of access to and use of the P2L Platform and licenses the right to use it and the content generated and made available to the user exclusively for the purposes described in these Terms of Use.
3. Capacity for Registration and Conditions for Use of SKILLCORE Services
3.1. Registration on the P2L Platform and the use of SKILLCORE Services may only be performed by legally capable persons to assume the obligations and responsibilities pertinent. Minors without the proper authorization from their legal representatives and persons disqualified by SKILLCORE may not engage in these activities.
3.2. Legal entities may register and contract SKILLCORE Services through a legal representative. For the registration of legal entities, the submission of corporate documents and prior approval from SKILLCORE may be required.
3.3. The contracting of services from the P2L Platform may be done on a one-time basis or by subscription, through which the paying user will have access to the tools of the P2L Platform and in accordance with cancellation and withdrawal rules provided in these Terms.
3.3.1. For the proper contracting of the services offered by the P2L Platform, the paying user will need to create an account on the platform, whose registration will require the provision of the following user data:
• (i) Name or Business Name;
• (ii) CPF or CNPJ;
• (iii) E-mail;
• (iv) Credit card information (if the purchase is via credit card);
• (v) CPF or CNPJ of the payer
• (vi) Billing address;
3.4. To use the services of the P2L Platform, in addition to being up to date with the subscription, the user must:
• (i) Have the necessary equipment and internet connection to use the services offered by the P2L Platform;
• (ii) Have the necessary discernment to provide relevant inputs for the desired objective with the use of the P2L Platform and to enjoy the outputs generated and use them only for the purposes described in these Terms of Use, or, otherwise, exempt themselves from claiming any rights for any problems resulting from their acts taken based on said outputs;
• (iii) Keep their access to the Platform personal and non-transferable, not being able to provide their login to third parties;
• (iv) Store any generated digital content that can be saved in a suitable location for their storage and exclusively for the user’s personal use, and not being able to later claim the resending of the content due to loss/misplacement of the written digital content downloaded, unless it is still available for download on the P2L Platform
• (v) Respect and comply with the laws, terms of use, privacy policies, and other applicable regulations to the contracted service;
4. License for Use of the P2L Platform and Content
4.1. The tool of the P2L Platform is equipped with its own methodology, through which the user, by providing inputs that go through the processing system of the AI tool employed on the platform, receives outputs, that is:
• (i) input: are the data provided by the user for constructing the desired training/learning path;
• (ii) processing: step of data processing initiated with the input provided by users, carried out based on the AI technology/software/algorithm of the platform and with the database and other content held and/or used by SKILLCORE and previous outputs generated by the tool;
• (iii) output: result of the executed processing, with the creation of gamified training/learning paths in response to the inputs provided by users;
4.2. The technology/software/algorithm of AI of the P2L Platform and the database used in processing, as well as any content from the P2L Platform referred to in the outputs, are assets created and produced by SKILLCORE itself or by third parties with whom SKILLCORE has licensing/assignment contracts, such content being protected by copyright and related laws, regardless of its format and mode of use (video, audio, text, presentations, slides, etc.), commercial secrets, computer programs, and other institutes of intellectual property.
4.2.1. Regarding the outputs generated by the P2L Platform AI tool, such content may be subject to SKILLCORE's intellectual property rights or, if not understood as such by applicable legislation, its use must be governed by the rules of these Terms of Use, users agreeing, from now on, that such outputs may be freely used by SKILLCORE at its exclusive discretion, especially for the improvement of the tool.
4.2.2. Regarding the inputs provided by users, they agree that SKILLCORE may use them freely at its exclusive discretion for the improvement and development of the P2L IA Platform and its tools, safeguarding any information of the user, their organization, and their team specifically provided and identified as such.
4.3. By contracting SKILLCORE Services, the user acquires a temporary, valid license for the duration of the subscription, non-exclusive, to use the AI tool and the content made available, which includes the following mandatory conditions:
• (i) The license granted is personal, non-transferable, and non-commercial, only allowing the user the right of access and use for personal purposes of the content provided, being illegal to distribute, publicly display, sell, share, or distribute by any means without prior express authorization from SKILLCORE;
• (ii) Some content may be made available via download for users, which does not alter the obligations stipulated, and the downloaded content must be used under the same terms provided here;
• (iii) The user may not edit, alter, or modify in any way the licensed content provided by SKILLCORE without prior express authorization from SKILLCORE;
• (iv) The user agrees that their data (name, CPF, email), as well as the date of download of the material, shall be inserted into any content made available on the P2L Platform for the user's personal use, which is done for control and tracking purposes to prevent misuse of the content by third parties and by the user themselves;
• (v) With the interruption of the subscription, the use license will be automatically terminated, and the user will no longer have access to the P2L Platform;
4.4. The user declares not to have any other right, title, or ownership over the content made available by the P2L Platform, acknowledging that, under any circumstances, their rights over the content will be limited by the license conferred in these terms of use and by all applicable legislation concerning this operation.
4.5. SKILLCORE may use technological tools to verify whether the conditions outlined in these Terms of Use are being met by the user, who hereby grants their consent for such purpose.
4.6. The technology of the P2L Platform may also be updated, altered, have its functionalities removed or increased at SKILLCORE's exclusive discretion, for the improvement of the contracted services, as well as scheduled maintenance of the platform may occur.
4.6.1. Occasionally, in the event of the above situations, SKILLCORE Services may be temporarily unavailable, which will be duly informed to the user if this occurs, without this representing a failure in service provision.
4.6.2. If the changes implemented by SKILLCORE result in a reduction of the services offered at the time the respective plan was contracted by the user, SKILLCORE commits to inform the user of the changes in advance and to grant them the right to opt for the cancellation of the plan without the payment of the fine provided for in these Terms of Use.
4.7. Users declare that they are aware that, due to the technologies employed in SKILLCORE Services (software, servers, internet, etc.), small defects may occur throughout the relationship between the Parties, including temporary interruptions of certain SKILLCORE Services. In such cases, SKILLCORE must be notified so that it can provide corrections for any problems potentially encountered.
4.7.1. Considering the possibility of interruptions or suspensions caused by internal or external fortuitous events, or by technical problems not caused by SKILLCORE, it is exempt from liability for such occurrences, committing, however, to always make its best efforts to perform the necessary corrections and restorations of the services.
5. Updates to Terms of Use
5.1. SKILLCORE may modify and/or update these Terms of Use and other rules applicable to the P2L Platform at any time, aiming for continuous improvement of its activities and better service to its users. Any modifications/updates will be communicated to users via email, SMS, notification via mobile app, or any other means of sending written messages, with a deadline of 10 (ten) days granted for:
• (i) the updated/modified Terms of Use and/or other rules to come into effect and
• (ii) for the user to express any disagreement and interest in canceling their account, via a request to be sent to the email p2l@skillcore.pro as described in these Terms of Use.
In the absence of expression within the above deadline, the relationship between SKILLCORE and the user will be governed by the updated/modified Terms of Use and/or other rules.
6. Payment, Withdrawal, and Cancellation
6.1. Payment due for the use of SKILLCORE Services will be made on a one-time or subscription basis, according to plans offered by SKILLCORE. Monthly installment payments for plans with longer periods (semiannual / annual) do not mean that the contracted plan is monthly, which will always be duly informed to the user at the time of payment.
6.2. SKILLCORE uses payment partners for sales made on the P2L Platform. Users, for contracting P2L Services, must use the means and payment options offered in the purchase process on the P2L Platform.
6.2.1. Fees may eventually apply to the payment method offered by SKILLCORE's payment partners, as well as in the event of international transactions, as applicable.
6.2.2. The user declares to be aware that the responsibility for the financial transaction is the payment partner of SKILLCORE.
6.2.3. Depending on the payment method used, the confirmation of payment may take up to 03 (three) business days, with access to SKILLCORE Services being released within 24 (twenty-four) hours of payment confirmation, with the date of this release being considered, for all purposes, as the start date of the acquired subscription.
6.3. The user may exercise the right of withdrawal in contracting the subscription of the P2L Platform within 07 (seven) days from the date of access to SKILLCORE Services, upon request made through the specific channel "Cancel Subscription" available in the user's profile on the P2L Platform.
6.3.1. Once the right of withdrawal is exercised and accepted by SKILLCORE, reimbursement of the amounts paid may occur in the following ways:
• (i) In the case of credit card purchases: the credit card issuer will be notified by SKILLCORE, which will perform the refund of the purchase amount according to its refund policy.
• (ii) In the case of bank slip purchases: the refund of the amounts paid by the user will be made by bank deposit, within 10 (ten) business days of approval of the refund, into the bank account owned by the user and indicated by them, provided that the CPF/CNPJ of the account holder is the same as the user who made the purchase, as indicated on the slip;
6.4. The cancellation of the P2L Platform subscription may be requested by the user at any time, by sending a request via email to p2l@skillcore.pro, for our team to carry out the necessary procedures and subsequently formalize the cancellation. The cancellation will not entitle the user to reimbursement of amounts paid corresponding to the period already used for the subscription, being returned only the balance corresponding to the remaining period of the subscription, deducting 20% (twenty percent) of this remaining balance for reimbursement of administrative expenses.
6.4.1. Once the cancellation is processed, the user will immediately lose access to the paid Services of the P2L Platform.
6.4.2. Any return of amounts to the user in the event of cancellation will follow the return rules provided in clause 6.3.1.
6.4.3. SKILLCORE will not grant refunds, reimbursements, or credits for partially used subscription periods.
6.5. SKILLCORE may, at any time, without cause and without prior notice, choose to cancel the user’s access to the P2L Platform and the content/tools/services made available, refunding to the user any amounts already paid proportionate to the canceled period during which the content/service can no longer be enjoyed by the user, following the refund rules in clause 6.3.1.
6.6. In the event of violations of these Terms of Use and other applicable legal provisions, SKILLCORE may immediately cancel the user's access to the P2L Platform without any obligation to refund amounts paid and without prejudice to the application of the penalties provided here and any proven losses and damages.
7. Responsibility for Using the P2L Platform
7.1. The P2L Platform provides a tool endowed with AI technology, which is in constant evolution and improvement, and also has its own self-learning dynamics. In this sense, the user declares to understand that:
• (i) the outputs generated by the tool may contain flaws and inaccuracies, and should not be treated as precise and exact information/insights/guidelines, nor should they be used, in isolation, as a source for the sought information;
• (ii) the database used for the tool's operation is restricted to what P2L deems relevant for the tool's operation;
• (iii) the outputs generated by the tool are directly related to the inputs provided by users;
• (iv) the data provided in the inputs by users are their sole responsibility, including any personal data provided, being aware from now that by providing such data to the P2L Platform they authorize the processing and storage of such data;
• (v) the outputs generated that are eventually related to a person may not be used in such a way as to generate any legal impact on that person;
• (vi) any reference that the outputs generated make to a person, brand, or entity does not mean that P2L endorses, supports, or backs such references and/or those people, brands, or entities;
7.2. In addition to other obligations set forth in these Terms of Use and other applicable rules, registered users on the P2L Platform expressly undertake to:
• (i) not take measures aimed at confusing and/or inducing error in companies or individuals through the use of the platform and its content;
• (ii) not use the brands “PLAY2LEARN”, “P2L”, “SKILLCORE” and other distinctive signs of SKILLCORE in a manner that causes damage to the company's image and good name;
• (iii) not violate applicable laws;
• (iv) inform SKILLCORE of any irregularity and/or problem they face in using the platform and the services;
• (v) provide real and accurate data in their registrations, keeping them always updated, with any alteration being reported through the respective service channels of SKILLCORE
• (vi) honor the commitments made with SKILLCORE;
• (vii) not participate, directly or indirectly, in any form of attack on the P2L Platform and its users, such as the use of viruses, worms, spywares, time bombs, denial of service attacks, and any others capable of negatively affecting the security of the platform, its services, products, and users;
• (viii) not use robots, spiders, crawlers, or any other automated processes to access, use, reverse engineer, and manipulate the P2L Platform, its services, and data;
• (ix) not promote, encourage or participate, directly or indirectly, in any activity aimed at exploiting flaws, bugs, exploits, cheats, hacks of the P2L Platform, its services, products, and users;
7.2.1. Each user is responsible for their account on the P2L Platform, their data, passwords, and information used for the creation and use of the account.
7.3. Proven violation of the obligations assumed by the user may result in the application of the sanctions provided in the respective topic of these Terms of Use by SKILLCORE, without prejudice to other applicable legal measures as the case may be.
7.4. In the event that SKILLCORE is held liable for acts and consequences caused solely by users of its platform, they undertake to provide full support for any extrajudicial and/or judicial defense of SKILLCORE, as well as to indemnify SKILLCORE for any damages the company, its affiliated companies, their partners, employees, and service providers may suffer due to this situation, such as, but not limited to, payment of indemnities, attorney fees, court costs, among others.
8. Privacy and Protection of Personal Data
8.1. SKILLCORE will always respect the privacy and protection of its users' personal data, which is why it has an exclusive Privacy Policy to address these issues, which is entirely accepted and must be fully respected by users of the P2L Platform.
9. Intellectual Property
9.1. On the P2L Platform, in SKILLCORE Services and marketed products, various inventions and creations are used and made available whose intellectual property rights belong exclusively to SKILLCORE, such as, but not limited to: trademarks and their derivatives, slogans, website and mobile app design, the source codes used on the platform, databases, business model, contents (text, audio, video) created and published by SKILLCORE, advertisements and publicity disseminated by SKILLCORE, domain names and their variations, the outputs generated by the tool, among others. Any type of use of these creations and inventions, wholly or partially, identical or modified, outside the objectives of these Terms of Use, requires prior and express authorization from SKILLCORE, with unauthorized use by users being subject to suspension and exclusion from the platform, as well as civil and criminal measures necessary for the safeguarding of SKILLCORE's rights.
10. Inspection and Penalties
10.1. SKILLCORE may access, read, preserve, and disclose any information and data present on its platform that it deems essential to:
• (i) meet legal obligations, regulations, or requests from duly authorized government entities;
• (ii) enforce the Terms of Use and other applicable rules in the context of the platform, including for the purposes of investigating any irregularities committed in that context;
• (iii) protect the rights and security of the platform and its users;
• (iv) identify, prevent or otherwise deal with cases of fraud, security concerns, or technical needs;
• (v) meet requests made by its users, provided that they are duly authorized to do so and with appropriate justification;
10.1.1. The activities above will be carried out in accordance with the Privacy Policy of the platform.
10.2. SKILLCORE is the legitimate owner of the P2L Platform, having, within the legal limits imposed by the Brazilian Constitution and the national laws, full freedom and autonomy to implement penalties through warnings, suspensions, and/or the exclusion of users from its system in cases of violation of the rules set forth in these Terms of Use and other applicable rules in the context of the platform.
10.2.1. Causes for warnings, suspensions, or exclusion of a user from the platform, depending on the severity of each case assessed by SKILLCORE, include the following behaviors:
• (i) exercising the users' prohibited conduct described in these Terms of Use and other sets of applicable rules in the context of the platform;
• (ii) engaging in fraudulent acts;
• (iii) inability to verify the user’s identity and/or the use of incorrect and uncorrected information;
• (iv) user default with SKILLCORE;
10.2.2. SKILLCORE, except in cases of undeniable severity and imminent risk or when a penalty type has been previously determined, will always give the user the opportunity to justify and correct the supposedly irregular conduct before applying decisions for suspension and exclusion from the platform.
10.2.3. In addition to the above penalties, SKILLCORE may also adopt extrajudicial and judicial measures to enforce these Terms of Use and other applicable rules in relation to its users.
11. General Provisions
11.1. Tolerance of any breach of any rules and conditions set forth in this instrument and other applicable rules concerning the P2L Platform will not be considered novation of the obligations undertaken by the users, and SKILLCORE may, at any time, prevent or take measures to demand due compliance with those.
11.2. Any communication regarding any breach of these Terms of Use and other applicable rules in the context of the platform will be made in writing, preferably:
• (i) by email,
• (ii) electronic messaging system,
• (iii) letter with acknowledgment of receipt or
• (iv) any other means capable of transmitting the communication and making the recipient aware of its content, addressed to the addresses provided by the user themselves, who undertakes to keep them always updated.
11.3. The laws of the Federative Republic of Brazil apply to these Terms of Use and other regulatory documents applicable to the P2L Platform.
11.4. The courts of the district of Curitiba/PR, Brazil, are competent to handle any issues arising from the application and interpretation of these Terms of Use and other regulatory documents applicable to the P2L Platform.
12. Contact
12.1. To contact SKILLCORE, the user may use the addresses below:
Email: p2l@skillcore.pro